Privacy Policy
How UNITYAI collects, uses, and protects your personal information
Last Updated: April 2, 2025
At UNITYAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
Information We Collect
We collect several types of information from and about users of our website and services:
Personal Information
When you interact with our website, particularly when you fill out our "Book a Demo" form, we may collect the following personal information:
- First and last name
- Business email address
- Phone number
- Company name
- Job title
- Company size
- Information about your specific needs and interests
Usage Data
We automatically collect certain information about your device and how you interact with our website:
- IP address
- Browser type and version
- Operating system
- Time and date of your visit
- Pages you view
- Time spent on pages
- Links you click
- Referral source
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. For more detailed information about the cookies we use, please see our Cookie Policy.
How We Use Your Information
We use the information we collect for various business and commercial purposes, including:
Providing and Improving Our Services
We use your information to provide, maintain, and improve our website and services, including processing your demo requests, responding to your inquiries, and enhancing user experience.
Communication
We use your contact information to communicate with you about our services, respond to your inquiries, provide customer support, and send you important updates and administrative messages.
Marketing and Promotional Activities
With your consent, we may use your information to send you marketing communications about our products, services, events, and promotions that may be of interest to you. You can opt out of these communications at any time.
Analytics and Research
We analyze usage patterns and trends to better understand how users interact with our website and services, which helps us improve our offerings and develop new features.
Security and Fraud Prevention
We use your information to protect the security and integrity of our website and services, detect and prevent fraud, unauthorized access, and other potentially prohibited or illegal activities.
Legal Compliance
We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Book a Demo Form Data Processing
When you submit our "Book a Demo" form, we process your data as follows:
Purpose of Collection
We collect this information specifically to schedule and personalize your demo experience, understand your business needs, and follow up with relevant information about our services.
Storage and Security
Your form submissions are securely stored in our customer relationship management (CRM) system with appropriate technical and organizational security measures in place.
Retention Period
We retain your demo request information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Access by Staff
Your information is accessible only to authorized UNITYAI staff members who need it to schedule and conduct your demo, provide customer support, or for sales follow-up.
Sharing Your Information
We may share your personal information with the following categories of third parties:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as CRM systems, email service providers, and analytics providers.
- Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- With Your Consent: We may share your information with third parties when we have your consent to do so.
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Regular security assessments and audits
- Access controls and authentication procedures
- Secure data storage practices
- Staff training on data protection
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
Access and Information
You have the right to request information about the personal data we hold about you and how it is processed.
Correction
You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion
You have the right to request that we delete your personal information in certain circumstances.
Restriction of Processing
You have the right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
Objection
You have the right to object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at privacy@unityai.co.uk.
International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
Specifically, our website servers and some of our service providers are located in various countries around the world. This means that when we collect your personal information, we may process it in any of these countries.
However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy. These include implementing the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and third-party service providers, which require all such recipients to protect personal information that they process from the EEA in accordance with European data protection laws.
Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@unityai.co.uk
- By mail: UNITYAI Ltd, 123 AI Boulevard, London, UK, EC1A 1BB